The Management Practices Survey was conducted in Sri Lanka by the World Bank between June and November 2011. The survey was administered to a representative sample of firms in the non-agricultural formal private economy. Data from 836 establishments in services, manufacturing, ICT manufacturing and services, hospitality and health sectors was analyzed. The objective of the survey was to obtain feedback from enterprises on the state of the private sector in Sri Lanka. The topics included infrastructure, sales and supplies, finance, regulations, business-government relations, corruption, informality, use of information and communications technology, labor, perceptions about obstacles to doing business, and operational practices in product and process innovation and management. Health care providers and tourism firms were also asked industry specific questions. Three survey instruments were used in the research. Management Practices across Sectors Questionnaire was administered to manufacturing and services firms, Health Sector Questionnaire was used for private health providers, and hospitality firms were interviewed with the help of Tourism Sector Questionnaire. This study was carried out simultaneously with Sri Lanka Enterprise Survey, also an initiative of the World Bank. The Management Practices Survey and Enterprise Surveys have similar sampling and implementation techniques, and for some topics corresponding questions.
